Sunday, October 30, 2011

No show again

I shouldn't be blogging right now because i am beyond angry. We couldn't do a live show this week because Kath and rob had other stuff to do. We went ahead and recorded a show last night. I should have known better.No im not Richard Marx. Every time in the past we have recorded a show something screwed up that prevented the show from playing. Not sure why i convinced myself this time that wasn't going to happen. I'm sitting here in front of my computer at 8;30 and have yet to hear any of this weeks show. It should have started playing half an hour ago.


In the past when this has happened the recorded show that didn't play would just go up on our web site. That's great and everything but i want something to play in our show time slot. There was one week where we didn't record anything and i was assured an older episode would play. Didn't happen. So lesson learned if we can't do a live show i will expect our 8-10 time slot to just be dead air. I will not put myself through this again.

Staking out the neighborhood.

Wow didn't realize my last post was post number 700. Time flies when you're complaining. Diana and i went out for a walk and scoped out where we're going to trick or treat tomorrow. We are actually going to venture a little bit out of the complex this year and maybe do an extra street or 2. I'm excited. Kath and i both have the day off. We're going to visit Diana at school also for her halloween party. Looking forward to it.

Lazy days rule

Had a real cool Saturday off with Diana. We took a walk,watched tv and did a few chores. Kath came home at 9;30 and we recorded a new get your geek on to play Sunday night. I like lazy days. It avoids having to listen to customers tell me to go fuck myself. Good times

Saturday, October 29, 2011

blah blah

Another call i took yesterday i want to briefly mention. Another angry gentleman called in yesterday. Big surprise huh? I don't remember a lot about the call. I remember he wasn't a big help though. I think his internet was down. I asked if he was getting an error message, I swear to God his reply was

"yes i have an error message that says blah blah blah blah blah blah."

really? Does it really say that? hmm let me look up blah, blah , blah etc in your phones user guide. And he said it so fast to. He expected me to be able to figure out his issue by saying blah blah blah. I can't understand why i dislike my job so much.

No time for love doctor jones


Believe it or not i had another exciting/annoying/funny call at work. A very angry asian fellow called in and his issue was that one of his friends was getting an error message when he tried to call him. His friend had a different phone carrier and everybody else in the world could get through. So i suggested that maybe the issue was on his friends side and they should contact their phone carrier. This did not sit well with the angry asian. So i tried to troubleshoot in other ways, However the guy refused to answer any of my questions and proceeded to yell at me. He asked me why i was asking questions and i replied it was my job to ask questions to find out what the problem was. So eventually here's what short round had to say to me. Pure genius i might add.

Awesome asian angry man: "fuck you!"--see i told you it was genius

Me not taking his shit : "sir if you continue to swear i will end this call."

Jackie Chan: "fuck you,fuck you,fuck you,fuck you,fuck you(he may have said it 10 or 12 times i lost count), Do you understand that?"

me feeling a little like Clint Eastwood: i do understand and you understand you've been warned about the swearing. Have a great day."

and i ended the call. Fuck me? Fuck him.

Wednesday, October 26, 2011

Just another day at the office

Another awesome day was had at work. Yesterday there was an outtage in Toronto that took cell phone service out for maybe 3 hours. I couldn't believe how angry the customers were. They were seriously treating me like i had anally raped their grandmothers while pouring sugar into their gas tanks. Thank you Kevin Smith for that quote. They seriously thought we caused a problem on purpose. I'm sure the president of the company woke up and thought "hmmm, you know what would be cool? We should disrupt service so all our customers call in pissed off. Wouldn't that be delightful?" Customers are great. I get where they are coming from but to be that over the top angry? Ridiculous.

Tuesday, October 25, 2011

cell phones; the number of the beast,


So i actually had a customer call in today and cancel their account because their account number ended with the numbers 666. Did they think satan was going to visit them because of a demonic cell phone account number? Yeah your cell phone was created in hell. A red creature with horns and a tail is going to show up because of your account number. Some people. Sorry pal if its hell on earth you want then might i suggest the new Twilight movie.