Monday, April 30, 2012

Why isn't it Saturday yet?

 Well its Monday again. Beginning of the week. I can't wait till its over. Next Saturday is going to be epic. Its free comic book day and Get your Geek On is broadcasting live from pulp comics. I can't wait. Later that night we're seeing the Avengers. Its pretty much the super hero movie I've been waiting my whole life for. Saturday is going to rule. Too bad i have another 4 shifts of unreasonable rednecks to go before i get my amazing Saturday. Fingers crossed  for a good week. Maybe all the customers will be happy! I can't believe i typed that with a straight face!

Big surprise

  Hey it was my first Sunday and how should i put this? I hate it so much. Not my favorite day to work.  It was miserable. Jane stop this crazy thing!

Sunday, April 29, 2012

Getting old part 2

I drank one beer yesterday. I'm not much of a drinker anymore. Back in my younger days i could put the beer away.  Anyhow as i mentioned, i had one whole beer yesterday and felt tired and wasted. Man i am such an old man now.

Getting Old

  Wow having a rough painful week. Have had several headaches at work. Arm is sore. Tooth is killing me. Gums are sore to the touch. I am seriously falling apart. What the hell?

Saturday, April 28, 2012

Frantic Friday

  Man its weird having Fridays off. I bet it'll feel even weirder working on Sunday. Friday was ok. It could have sucked a lot worse. When Kath was driving home Thursday night the van died. She was able to coast the van in to the parking lot of the  beer store.The next morning Rob and Nickle's dad looked at it and we needed a new water pump. We had it towed to a garage downtown and lucky for us it didn't cost as much as we thought it would. Its working fine now.

 While we were downtown we had 2 hours to kill so we walked to the comic book store and discovered a cool new restaurant. I got a burger. What made the burger so special? The buns were 2 grilled cheese sandwiches. So awesome.

 I got to pick Diana up from school. I get to do that on Fridays now. Took her for an ice cream cone.
I was going to grill chicken for supper but our propane ran out. Can't replace the tank until next weekend. Ended the day by falling asleep on the couch earlier than i would have wanted to. Yes having fridays off will take some getting used to.


Friday, April 27, 2012

Last crazy customer of the week

     So my last call of the day--and for the week was the craziest person i had spoken to in awhile.  It started off ok.  This lady called in and she  then began to ramble about how she wanted to cancel the internet because her daughter was always on it and not doing her chores. Ok whatever i could cut the service. Not a problem. Then i noticed the lady was on a 2 year contract--up in may to get a discounted rate on all of her services. So calmly  i told her--before i cancelled service that if she cancelled her cable and phone would increase in price and would be charged an early termination fee for cancelling the contract. I didn't feel like catching shit for not informing her about the early termination fee or etf if you will. Here's where this lady became a total Psycho and lost in on me. I'll try and transcribe what i remember about the conversation.


Crazy lady : so what are you trying to tell me?
Jay; if you cancel internet your other services will go up in price and you'll be charged for breaking contract


CL: You don't make sense
J: Well i see you've been under contract since october 2010 to get a discount
CL; I didn't sign a contract
J; No but it was a verbal agreement
CL; Then its not a contract
J; unfortunately its works like a contract
CL; Are you a lawyer? 
J; No but this is our policy
CL; Are you even in virginia?
J;?
CL; Just answer the question
J; No I'm not but i work for the virginia office
CL; i knew you weren't from Virginia. A Virginia representative would know what they're talking about and you don't
J(starting to get pissed but staying calm): Ma'am I do know what i'm talking about its my job to tell you what will happen if you cancel the contract'
CL; You are rude! i hope you get fired!
J: I'm sorry if you're taking it that way M'aam
CL; Do not call me Maam! Call me Laura Johnson! (i think that was her name)
J: ok laura johnson?
CL: the other person i talked to knew more than you do. They didn't mention an etf. Why is that?
J; I can't speak for another representative
CL; See you don't know how to do your job.
Meanwhile I'm looking at a screen that says she will be charged 50 bucks if she cancels service
CL; I'm gonna call back and mention that you did nothing but accuse me
J; im sorry what did i accuse you of?
CL: you accused me of having a verbal contract
J; i wasn't accusing you of that. That is the truth it says so on your account
CL: you're a bad employee
J: well you're a bad parent. (i didn't actually say that to her face but i was thinking it.


She hung up shortly after that making me sit there in disbelief wondering what the hell just happened. Great way to end the week i must say.
 

Wednesday, April 25, 2012

Bitchy Jay is back!

  I hate my new shift. I really really do. Also I'm sick.  Yup the awesome weekend came to a screeching halt. Did i mention my work took reading away? No more reading comics between calls. Yay I'm glad they took away the last thing keeping me sane there. Thats fair! I'm not at all bitter.