Tuesday, March 9, 2010

And then?


Ah the end of another glorious day at work. There were 2 calls of note to mention today. The first had 2 of my favorite quotes of the day.

Call "1
So this dude calls in about his room mates account. There is an fcc regulation that if your name isn't listed somewhere on the account then we can't access the account until the main account holder adds them as an authorized user. Needless to say his name wasn't on her account. The account holders name was desiree something. I can't remember her last name. That's ok neither could her suppossed friend who was calling in. He kept asking a million specific questions that couldn't be answered because he wasn't an authorized user. It got boring saying "i appologized you're not an authorized user i can't release that information" over and over again. Finally after i couldn't say much more he said my favorite quote of the day:

"you're such an asshole. People like you shouldn't be allowed to have a job."

classic.

He then mentioned that he would come down to an office in person to access the account. I tried to tell him that even coming here in person his name would need to be on the account. To which he said my 2nd favorite quote:

"it won't matter you won't know it's me!"

um unless you're Desiree you won't be getting into the account dude. What was he gonna do --put on a dress and say he was her? Didn't get a chance to ask cause he hung up.

call #2

Does anybody remember the scene in Dude Where's my car when Kelso and Stiffler drove up to the drive thru and ordered chinese food? They ordered and after everything they said the asian lady would ask "and then?" Yup apparently i spoke with the same lady today. She was a korean lady and she was really pissed off that the telephone line to a korean representative was busy. Too many calls coming in and not enough people answering the phones. I swear i would say something like "i apologize you'll have to wait until its not busy."

swear to God the reply was

"and then?"

After about the 10th time of her saying that i really wanted to shout back

"no and then!"

She got really mad that i couldn't tell her how long a wait it would be to get someone and wanted to take down all my personal information. Apparently it was my fault the korean line was busy. What a kidder i am. I had to get her a supervisor because the korean line was busy and couldn't tell her when it wouldn't be busy. It was awesome. My manager laughed.

Ok gonna go grab a sandwich or something and do some more research for Sunday's show. Talk to you later kids.

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