Sunday, June 27, 2010

Saturday shenanigans

Its Sunday and the weekend has been pretty good so far. Work was actually half descent yesterday. I recieved some awesome news. Those new markets we got a couple of weeks ago? Turns out they were temporary! They are gone July 1st! That makes me happier than a bum on a baloney sandwich. The firat half of the shift was pretty dead so i got to talk movies with the girls i sit next to on the weekend.

So at 1 point i had to get a supervisor at one point. I called over and got a supervisor named Amy. She asked me if it was a guy by the name of Donald Mitchell. It wasnt. I guess she had talked to the same guy on 3 different occasions that morning and he was a real a hole. I think she jynxed me. Cause who should i get a call from an hour later? Yup Donald Mitchell. Guess what? He was an a hole. So he immediately asked for a manager with higher status then our managers. I can only connect him to my immediate supervisors. He wants an appology from all the reps who had wronged him that day. So i tell him i will get a supervisor. Here's our conversation

Douchebag: "ok call over and if you get a supervisor named Amy i want you to hang up and try again."

Its Saturday,there's only a couple of supervisors on and its been taking forrever to get a supervisor because of this.

Me: "sorry sir if i call over there and get Amy then thats who you will be speaking with. Its busy and I'm not hanging up on anybody."

Db: " You don't listen to good do you? I won't speak with Amy. You get someone else if she answers."

Me: "Sorry sir i am listening to you. I'm also advising i'm not hanging up if Amy answers the phone."

Db: "You arent fucking hearing me. You and your fucking company."

Me: "sir please tone down the language or i will be forced to end this call."

Db: " Don't you dare tell me how to speak. If I want to swear i will. I'm the customer."

I don't remember the phrase the customer always gets to swear at people. Anyhow i finally put him on hold and wait for a supervisor. While i have him on hold i read through the 10 new pages of notes on this guy. Apparently he came into one of our stores swearing. He also threw some equipment across the store. Turns out he had to be escorted off the premises by 2 people. I get to the supervisor and no it wasnt Amy. We also noticed that an appointment the guy had for that day had been cancelled because he was violent. So lets get this straight. He wanted an appology from everyone who wronged him. Meanwhile he was swearing and throwing heavy equipment at people. Long story short we didnt want his business anymore and by the end of the shift his service was cancelled. Yup that made me smile to!

So here we are on Sunday morning. Diana is watching cartoons. I'm blogging and working on show stuff. Probably going to watch True Blood tonight with our friend Amy--no relation to the supervisor at work. Talk to you all later.

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